Prometheus Neo Pom Piston Head Airsoft Gi

We ship fast. We don't slack off when it comes to internet orders in the twenty-four hour period of Amazon Prime, so as a small business, nosotros have to work extra hard to prove ourselves to players that expect fast service.

June 2021 Covid Update: USPS is having overwhelming shipping delays outside our control. For the nigh part, packages are simply delayed 1-2 days with Priority, yet sometimes they accept a week or longer to make it. Please be patient as USPS is working hard to fulfill their workload with limited staff. Tracking numbers may non exist scanning at each transit stop like usual, but are shipped out. If yous received a tracking # from usa, your order was physically shipped out of our warehouse even if it says "pre-shipment" or "label created". FedEx is faster and more reliable for tracking but may as well have some delays also. Cull FedEx if you desire more reliable service.

All orders ship out same or next business day. We don't pre-sell (pre-orders) merchandise nosotros don't accept physically on-mitt, currently in our warehouse, and gear up to ship. We just don't do that kind of thing. Seriously, nosotros exercise not screw around and delay orders. We know you want your package fast, so we have steps to ensureyour order arrives safely ASAP. All orders volition receive an notification with tracking information afterward it ships. You tin also log into your account here to view the electric current tracking progress.

Lodge Cancellation policy: Customers must inform u.s.a. ASAP via email with their order # in the subject heading if they wish to cancel. Please cancel within 1 hour of placing your order. If we don't receive the electronic mail in time, it will ship aforementioned-24-hour interval and you will exist responsible for the shipping costs and render fees. We are not responsible for missed emails on cancellations.

Stolen Packages: Insurance and purchase protection doesnot comprehend porch theft after it has been delivered. Packages delivered are your responsibility. Transport to your office, piece of work, or a friend's house that is secure if worried. If your parcel was stolen, please contact the carrier immediately and file a police report. Signatures required on expensive packages, then be abode or transport to your piece of work address if needed.

Professional Service: 100% of the Airsoft Atlanta staff has played airsoft for many years. We promise to treat your lodge like it was our own package, with care, and speedy delivery.

Map of Contempo Customers:

FedEx Rate: Orders placed with FedEx charge per unit is of our option in the shipping method. FedEx Ground for heavy/larger packages and Priority for smaller. Volition ship out same or next business organization twenty-four hour period fast.

USPS Priority: Orders placed past in the morningordinarily go out the aforementioned-day. Orders generally placed later 10am go out the adjacent business organisation day. Weekend Orders ship Monday.

USPS First Course Mail: Orders placed by 10am usually exit the aforementioned-mean solar day. First class is the slowest shipping method, so delight don't be in a rush if you cull this choice. We recommend Priority for ii-3 day delivery for only slightly more. Starting time class can take up to a week or sometimes 2-iii days. There'due south no guarantee on this pick. Get-go class is only for small packages under one pound. We may ship in padded envelopes.

Fedex Home Basis packages ship same-twenty-four hour period if ordered before 10am. This is the fastest method if you're in the south eastward United states. Orders placed over the weekend send on Monday. Run into our Ground Map to see when your lodge volition get in:

Airsoft Shipping

USA Restricted Shipping -

California - airsoft guns will exist shipped with new colored strips to adhere to its new gun laws (SB 199).

Illinois - No airsoft guns to the metropolis of Chicago (parts and gear okay to transport)

New York -NYC / 5 boroughs airsoft gun orders will be cancelled immediately. Parts and gear are okay to ship, just no guns. NY land will have guns marked with neon orange are per required. It'due south up to the client to follow their local laws. Guns that are hard to mark will be cancelled at our discretion (springers).

Massachusetts - Adult signature of 21+ on all airsoft gun shipments.

Pennsylvania - No airsoft guns to the city of Philadelphia (parts and gear okay to send)

NO SALES TO MINORS! Menses! xviii+ strictly. Ultimately information technology's upwards to you to check with your existing laws and codes are before buy. All sales are made in the state of Georgia and y'all are contracting a split up shipping company to your state.

Orders to APO, Guam, Puerto Rico, Usa Virgin Islands, Wake Island, Alaska, and Hawaii addresses transport via the US Mail (USPS). The orders are packed (normally in 24 hours) and shipped via US Priority Postal service service - fully insured and with signature required (cost included).

International Orders - We send international with 2 of import notices:

Restricted gun sales outside the U.s.. Nosotros do not ship guns exterior the USA. Gun orders will be automatically cancelled. Consult with your laws before ordering. We are not responsible for seized packages. We test all guns prior to shipping to ensure there's no warranty problem. No warranty or returns allowed on international gun sales. All sales final.
PAYPAL ONLY for payment. Do not utilize a credit card. Please use the Paypal payment option upon checkout. Credit card orders will be cancelled.

Brazil - Yes, nosotros send to Brazil. No guns or weaponry similar products due to strict importing laws. VAT taxes utilize at invoice value. No warranty on any Brazil orders.

Canada - Yes, we transport to Canada via Priority Post. NO GUN SALES to Canada.The VAT Taxes on airsoft guns is very high, so even if the gun is over the legal FPS limit, y'all will mutter well-nigh your import taxes, which is why nosotros don't send guns to Canada. All sales concluding and no warranty on Canada orders.

Europe / United kingdom / All other countries - Yep, we ship parts, accessories, tactical gear, and everything else as well guns to all countries in the globe. No warranty and all sales last on international orders. See above for details. Exist sure to use a Paypal confirmed shipping accost. You lot are ultimately responsible for your importation laws.VAT taxes may be charged at full invoice value to you later on we ship. These tax charges are your responsibility and are charged separately from the states by your local government. Any returned packages volition be refunded minus our shipping costs. Nosotros cannot guarantee any restrictions, seizure at your border, or other laws with exports. These are YOUR responsibility.

Nosotros will ship guns to a Us address, such equally a freight forwarder, if you desire to go that route. There are many freight forwarders in the USA that will be willing to export our merchandise. We can also ship to a hotel.

If you have any importing questions, email us on our contact page.

How exercise I render/exchange an item?

We are proud to have the best customer service in the airsoft retail industry. We are here to make sure your feel buying airsoft products online goes every bit smoothly as possible. If you accept an issue, delight contact us equally soon as possible. We will remedy the state of affairs to the best of our power in a timely manner.

Customer service for orders can be reached on our contact us page. When emailing us, delight include your order # + full name and contact information.

Online Sales Exchange/Render Policy:

A quick note about our returns policy: Airsoft guns are considered a hobby-course, electronic production. Airsoft products are not consumer grade toys. These are susceptible electronic devices that can hands be damaged without proper care. They are also considered weapons in some jurisdictions, so like real firearms' shops, we have an 'all sales terminal' policy. Withal, to go on our customers happy, we have the following exceptions to the all sales final policy:

Exchanges on some products are allowed inside 14 days of the delivery date. Exchanges are merely for manufacturer defects or shipping impairment upon delivery. If an item is received damaged, or is incorrectly shipped, please contact Customer Back up immediately and then we tin resolve the effect quickly. Exchanges are mostly for the exact same product, simply we will consider other exchanges or store credit on a case-by-case basis. Exchanges are non returns. Exchanges are for the same or similar item in cases of defects or impairment. Exchanges for manufacturer's defects are at our sole discretion on going direct through the states or the manufacturer. Subsequently 14 days, the warranty is ever through the manufacturer. Client is responsible for shipping expenses to united states of america or transportation of all exchanges and defects.

Returns: We do non offer returns on any of our products. All sales are considered final due to the nature of airsoft products. Exchanges for defects are within 14 days but. We offer some return exceptions on a example past instance basis merely by and large all sales are concluding.

Gun Warranties: Guns are fully warrantied directly through the manufacturer on ALL guns. Umarex, Chiliad&G, Valken, ASG and others all have extended warranties for 30 days - i year duration depending on the detail. Please check with the manufacturer on the warranty for defects. Airsoft Atlanta does not cover returns/warranties for guns with manufacturer defects subsequently 14 days. Items that fall outside this realm are covered past the 14 solar day exchange policy to a higher place. We do non comprehend shipping expenses.

Please e-mail us to request your RMA # before returning your production(due south) and include the RMA # on the outside of the parcel, with your contact information on the within.

Please allow 7-10 days to process RMAs for exchanges or refunds every bit we are extremely decorated with sales book. Delight email us if it's been more than than two weeks subsequently we received your RMA so we can followup.

In-Shop Retail Sales Exchange/Render Policy:

Same policy as above (online sales) - please bring your merchandise and printed receipt into the store within 14 days of purchase if you lot have a defective product or warranty issue. If a defect is identified, we will offer to repair the production for free, offering to exchange for the same item, or issue store credit (if that original product is out of stock). We offer exchanges simply in the case of an identifiable manufacturer defect. All sales are final in cases not covered above.

Additional Substitution/Return Policy Information:

Airsoft guns are a niche hobby industry product non fit for full general consumer consumption. These are fragile, advanced electronic, non-toy products. Airsoft guns are hobby products intended for adult use but. These are non meant for minors under the age of eighteen to play with. If you purchase an airsoft product for your kid, and they destroy it with improper use, that's not our responsibility. Misuse, user impairment, or user modification voids all exchanges and returns. Please see list below:

It is important to note that exchanges are contingent upon inspection of particular(south) once nosotros receive it. We have the right to decline warranty work, exchanges, or refunds at our discretion. Compatibility, size, fit, and upgrade parts are ultimately the responsibility of the customer at purchase. Airsoft Atlanta volition not be held liable for unfit compatibility issues on parts, magazines, batteries, and other trade (exchanges may be allowed, in some cases, without return shipping covered). Custom guns, upgraded guns, HPA installed guns, pulsate magazines, custom congenital rifles (snipers, etc), clearance/boneyard are all sales final. No returns or exchanges for these are allowed due to the nature of the piece of work and production.

Manufacturers directly embrace most warranty issues. Delight contact them if y'all're having a gun issue.

Exchanged items requirements:

does not show any sign of wear, user modification, or user caused damage in any fashion. No scratches, paint marks, or repairs.
no client damaged parts, guns, improperly installed, or used items
original orangish tip must not exist altered, scratched, painted black, or removed (confronting federal law) - no exceptions
be in original packaging with all manuals, tools, packaging, and accessories included in new or like-new status
must not exist batteries, bulletin board system, parts, upgrade parts, parts' compatibility issues (responsibility of the client), custom congenital guns, EG Fume, or other consumable items. No exchange or returns on parts.
guns that don't perform upwardly your level of expectation are non a defect and are not covered for the warranty. We don't guarantee groupings or accuracy
clearance sale products are sold as-is final (clearance, blow-out auction items, open box, custom congenital guns, auction, deal of the day, salvage garden, etc, cannot exist returned or exchanged - no exceptions)
clothing and apparel items may exist exchanged for a different size, and so long as all original tags are not removed. Clothing may not exist used or washed before exchange.

Airsoft Atlanta Repairs:

We have the correct to repair any exchanged item before a replacement is offered. If repair or refurbishment is non possible, the particular will be replaced or store credit issued if that detail is no longer in stock. If a product is easily fixable afterward the 14 days, or warranty period, we offer free repairs for the life of the gun (simple repairs only) in-store. This only applies if you purchased the gun through us. We cannot open up or repair internal gearboxes afterwards the 14 days.

RMA # Asking:

Please electronic mail the states to request RMA # before returning anything to u.s.a.. Iterms returned without RMA authorization may be rejected. Delight write your unique RMA # on the outside of the package, with your contact information on a note inside before shipping to:

Contact Data and mailing address for RMAs:

Airsoft Atlanta
3860 Greenish Industrial Way
Atlanta, GA 30341

Contact Customer Service at customer_service@airsoftatlanta.com or if you would like a call back on the phone, delight include your proper noun and phone number in the e-mail.